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TIIM
BuckToo Questionnaire (26
Questions)
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It
is RFD Systems’ policy to regard all
information disclosed between parties as a
result of this or any other RFD Systems
questionnaire as proprietary, confidential and
private. You can view our complete
confidentiality and privacy statement here.
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| This
questionnaire is used to provide RFD Systems
with a general overview of your organizational
billing, expense and general
telecommunications infrastructure. It is not
intended to be an analysis therefore all
questions need not be answered. However, a
more verbose response will allow you to
communicate your needs more fully. |
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1.
Is accurate directory information available
for;
Employee
Numbers:
Manager
Numbers:
Project
Numbers:
Work Area or
Cost Center Numbers:
Account
Codes:
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2.
Is your telecommunications environment both
Centrex and PBX?
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3.
Do you rent or own your telecommunications equipment?
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4.
Is an accurate telecommunications inventory available?
To what
degree?
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5.
Does a formal process exist to process telecommunication
requests?
Is it
centralized?
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6.
Are procedures in place to capture changes to your
telecommunications inventory?
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7.
Please list your service providers by Country.
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8.
Are service agreements and contracts
available?
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9.
Are telecommunication expenses budgeted?
By
organization, Cost Center, Work Area or
Project?
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10.
A billing key can be defined as a billing line
item.
Example: Telephone Line (number), Circuits,
Cellular, Pager, Frame Relay, satellite
account, etc.
List the approximate number and type of
billing keys you would like to process.
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11.
List the approximate number and type of other
monthly recurring charges you would like to
process (Internet access, IM support, etc).
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12.
Briefly describe any internal charges you
would like to process if any. e.g.;
printing, copying, video forum, porter,
office supplies, courier, real estate, etc.
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13.
Will Capital items be processed?
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14.
Will Non-Capital items be processed?
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15.
Will Credit Card billing be processed?
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16.
Does your accounting system lend itself to
batch processing?
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17.
Who will be provided with Summary and Detail
expense reports?
(accounting, employees, managers,
corporate budget consultants)
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18.
Will these reports be disseminated by you or
by RFD Systems?
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19.
Will expenses be Employee, Project or Work
Area specific?
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20.
Will associated expenses be prorated to
employees by project, positive time reporting
or other method?
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21.
Is a monthly billing and Fraud audit required?
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22.
Will overpayments be pursued from service
providers?
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23.
Does your organization intend to process
in-house with TIIM Enterprise?
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24.
Does your organization intend to subscribe to
TIIM BuckToo?
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25.
How soon would you like to implement or
subscribe?
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26.
If you feel there is something else we need to
know, please enter it here.
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